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  1. Please email info@simplyme.co.ke within 7 days to make an application for the return. Emails received after 7 days will not be taken into consideration.  We will send a reply email within 48 hours.
  2. Please email us with photos of the products for our reference.
  3. Before returning, please contact us first; we will not responsible for any packages posted without our consent.
  4. The shipping fee of return would be paid by the customer.
  5. Please note that it is not possible to return make-up for hygiene purposes.
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